Trusted Medical Equipment Service Since 1983
Since 1983, Zoetek Medical has been the trusted partner for healthcare facilities that depend on properly functioning medical equipment. As an ISO 9001:2015 certified biomedical services company, we deliver inspection, repair, calibration, and preventative maintenance programs across 11 states with a team of factory-trained technicians.
Whether you run a single-physician practice or a multi-campus health system, our programs are designed to keep your equipment compliant, your patients safe, and your operations running without interruption.
24/7 Emergency Equipment Repair
Equipment failures don't follow a schedule. That's why Zoetek Medical provides around-the-clock emergency repair services for critical medical devices. Our on-call technicians carry common replacement parts and are positioned throughout our 11-state service territory for rapid response. Call (800) 388-6223 any time — day, night, weekends, or holidays.
Preventative Maintenance Programs
Scheduled preventative maintenance is the most cost-effective way to extend equipment life, reduce unplanned downtime, and maintain compliance with accreditation standards. Zoetek Medical builds customized PM programs based on your facility's equipment inventory, manufacturer recommendations, and risk classification.
- Annual and semi-annual PM scheduling with automated reminders
- Manufacturer-recommended maintenance protocols
- Detailed inspection reports with pass/fail documentation
- Equipment history tracking through our customer portal
- Risk-based prioritization aligned with TJC and CMS requirements
Calibration Services
Accurate medical equipment is non-negotiable for patient safety. Zoetek Medical performs traceable calibrations across multiple disciplines, ensuring your devices meet manufacturer specifications and regulatory requirements.
Electrical Safety Testing
Comprehensive electrical safety analysis per NFPA 99 and IEC 62353 standards, including ground resistance, leakage current, and insulation testing for all electrically powered medical devices.
Pressure Calibration
NIST-traceable pressure calibrations for blood pressure monitors, insufflators, suction regulators, pneumatic tourniquets, and other pressure-dependent devices.
Temperature Calibration
Temperature verification and calibration for autoclaves, incubators, refrigerators, warming cabinets, and laboratory equipment — critical for sterilization validation and specimen integrity.
Equipment Types We Service
Our factory-trained technicians are qualified to inspect, repair, and calibrate a wide range of clinical and laboratory equipment, including:
- AEDs & Defibrillators — battery testing, capacitor verification, pad inspection, and functional testing
- Autoclaves & Sterilizers — preventative maintenance, gasket replacement, calibration, and biological indicator validation
- ECG/EKG Machines — lead testing, waveform calibration, printer servicing, and software updates
- Exam Tables & Chairs — hydraulic and electric motor repair, upholstery replacement, and safety inspections
- Vital Sign Monitors — SpO2, NIBP, and temperature module calibration and repair
- Laboratory Equipment — centrifuges, microscopes, analyzers, refrigerators, and incubators
- Surgical Equipment — electrosurgical units, surgical lights, operating tables, and insufflators
- Biological Safety Cabinets — NSF/ANSI 49 certified field testing including downflow and inflow velocity verification, HEPA filter integrity testing via aerosol challenge (DOP/PAO), airflow smoke pattern analysis, cabinet integrity (pressure decay) testing, electrical safety checks, and UV light intensity measurement. Zoetek technicians are NSF certified to perform annual certification testing required for Class II Type A2, B1, and B2 biosafety cabinets
- Fume Hoods — face velocity testing per ANSI/ASHRAE 110 methodology, sash operation and alarm verification, airflow uniformity measurement across the hood face, exhaust volume confirmation, and baffle adjustment. Annual performance verification ensures hoods maintain safe containment levels to protect personnel from chemical vapors and aerosols
Compliance & Accreditation Support
Zoetek Medical's inspection programs are engineered to satisfy the requirements of every major healthcare accreditation body. Our documentation packages are audit-ready and include detailed inspection checklists, calibration certificates, and corrective action reports.
- The Joint Commission (TJC) — EC.02.04.01 and EC.02.04.03 equipment management standards
- DNV GL Healthcare — PE.1 through PE.5 physical environment requirements
- CMS Conditions of Participation — equipment maintenance and safety requirements for Medicare/Medicaid certification
- NFPA 99 — Health Care Facilities Code for electrical safety and medical gas systems
ISO 9001:2015 Certified Quality
Every service Zoetek Medical delivers is backed by our ISO 9001:2015 certified quality management system. This means standardized procedures, documented training requirements for every technician, and a continuous improvement process that drives measurable gains in service quality year over year. Our clients receive the same high standard of service whether they're in New York or Mississippi.